1. The AI I have chosen is the Snapchat AI feature. The purpose of this AI (from what I understand) is to be a friend and help teenagers with hard conversations by giving advice on what to say. It can, however, also be used to help complete school assignments as many AI can.
2. Effectiveness: Yes, this AI completes the goal it was created to do. You are able to have a conversation with the AI as well as ask it for help in regard to friendships. The Snapchat AI, however, lacks emotion and understanding, which is expected as it is not human.
Accuracy: The AI is reliable in the ways it was set up to be used. I have written poems and descriptions for people which AI has helped with. You can ask the AI about their day, and they do a good job of continuing a conversation briefly without coming off as creepy. It will also give advice based upon the conversation. For example, after asking the AI about its day, it asked about mine to which I replied I was going camping in the rain and looking forward to it. The AI responded saying to pack layers and that listening to the rain hitting the tent can also be very nice.
Bias: The AI treats the Snapchat users the same. Each user has their own AI which they can customize to appear in a way that is attractive to them.
Transparency: The information the Snapchat AI uses has no sources displayed. If asked, the AI will say that they do not have access to the internet to provide specific sources, but that it is documented on a multitude of news sources and historical records. It will then say that it is recommended to check reputable sites for confirmation. A sponsored link then came up for me that leads to newspaper archives.
Safety: Yes, the AI is safe to the environment and the people using it. If there are thoughts of committing suicide, the AI will even mention and provide the link to a suicide talk line.
3. Benefits: A safe place to talk about family or friendship issues without being stressed that someone will find out. Provides helpful advice about what to say to friends, albeit formal advice that may need to be changed and worded differently. Although many will say it is unethical, I believe the fact that children can find an unjudgmental place to talk with no fear that the information will spread or rumours will arise, is ethical. If the AI is used to collect information for schoolwork or something similar, one must be aware that the sources may not be reliable and to double check the information provided.
Drawbacks: The phrasing of things are obviously written by technology. The AI does not have the same ability as humans to alter their wording to be effectively received by the type of person we are talking to. There is also no source provided after a fact is mentioned and there should be. This is partially unethical because the platform is easily accessible to all students and can be used to complete homework without them having to do the work themselves.