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1. Her point was there are many other things more important than hair. I think she felt that external appearance isn’t important than internal appearance such as face, hair, etc. And also, we have to try hard to know the value of other things by reflecting on ourselves, not just following Lookism.

2. In story, her sister was hero. Her sister shaved her hair to help her. She helped her by sacrificing herself. So, in this story, her sister was                hero.