What aspects of Tech Team are successful? Explain why.
- The Grade 9 Digital Bootcamp is always a success. We’ve taken the time to refine our methods and perfect the afternoon and are still constantly looking for ways to improve it. Having students there helping lead the sessions is a great way to make incoming students feel supported by their student body.
- Having Tech Team kids at other events held at the school, like pro-d days, is a great way for students to have their voices heard when it comes to the use of technology in education.
- Students in Tech Team are motivated to innovate and offering us the opportunity to work on other projects with resources made available to us through Tech Team is a great way to maintain that passion for technology and innovation.
- Having students provide support to other students and teachers is an excellent way to get across the idea that technology is a tool used to enhance learning and is adaptable to your personal learning style. When students see examples of the ways other students are using technology to innovate, they are inspired to do the same.
What aspects of Tech Team are challenging? Explain why.
- Proactively providing technical support to everyone at Riverside. A lot of students don’t know the Tech Team even exists, so they don’t get solutions to their problems. If there were a more streamlined process to seek tech support from students, the purpose of the Tech Team would be more realized.
What support does our school need from the Tech Team moving forward? Explain why.
- Easier access to one-on-one tech support. The use of technology in classrooms would be easier if students knew they could access support whenever they need it, even if their computers aren’t acting up. Constant access to somebody who can explain Edublog, Microsoft, etc. would go a long way in facilitating digital education.
- A more vocal Tech Team! If the students in Tech Team made an effort to showcase our efforts and accomplishments, more students would learn the cool things they can do at Riverside and would take advantage of the many resources we have, like the soon-to-be Makerspace.
What can we do to improve our support for our school?
- Comprehensive training for new members. If everyone is able to work on the same knowledge base of basic tech support – Microsoft program fixes, computer troubleshooting, etc. – then Tech Team members may feel more confident in providing support to their students.
What are some things other Tech Teams are doing that we may want to apply at Riverside?
- Websites for students at their own schools to access for information
- An outlet for interested students to explore opportunities in technology
- Television network
- Collaboration with other schools – network of tech kids
Has your research created any ideas that the Tech Team can implement here?
- I really like the idea of a tech team website that students can access for basic information for troubleshooting and tech-related opportunities at school and the community. It would take some weight of our shoulders in terms of how many little fixes we need to do, and also connect us with the school better.
Focusing more on enabling Tech Team students to do cool things would also be awesome. We do some of that already, but maybe providing more time for us to work on these initiatives (maybe organized after-school sessions?) would better enable us to further them